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Apple Business Chat beta draws Home Depot, Lowe’s

Apple Business Chat is now being supported in beta form by four retailers as the sector continues to explore new ways to communicate with customers.

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Apple Business Chat beta draws Home Depot, Lowe’s

Apple Business Chat is now being supported in beta form by four retailers as the sector continues to explore new ways to communicate with customers.






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7 takeaways from ShopTalk 2018

From speeding up the supply chain, to adding personalization and making shopping more convenient —  technology is fundamentally transforming the business. Here's what you need to know.






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Roundtable: traditional retailers must think more like tech companies

Walmart chief executive and president Doug McMillon raised eyebrows at the National Retail Federation’s (NRF) Big Show conference in January when he referred to the US grocer, on stage, as a “technology company”.






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Toys R Us: What went wrong? (Part 1)

1999:  After entering the online toy market in 1998, Toys R Us endured a disastrous 1999 Christmas period, failing to deliver many gifts in time for December 25.






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Women at Boots paid 21% less than men despite making up 78% of company

Boots has become the latest retailer to make its gender pay disparities public coming in above the national average despite employing predominantly women. The health and beauty retailer posted a mean pay gap of 21 per cent, above the national average of 18 per cent, alongside a median gap of five per cent. This disparity is reportedly down do a disproportionate amount of men holding higher paid roles






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Carpetright shares drop further as potential CVA looms

Carpetright has seen its share prices drop more than 10 per cent in morning trading amid speculation it could undergo a company voluntary agreement (CVA). The flooring retailer revealed it was exploring a “range of options” in an effort to drag the business out of its current financial turmoil but added a final decision had not yet been made.






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Conviviality CEO Diana Hunter steps down amid financial turmoil

Conviviality chief executive Diana Hunter has stepped down as the company continues to grapple with a surprise £30 million tax bill. The alcohol wholesaler and off-licence retailer said Hunter, who has been chief executive since 2013, will be replaced by non-executive chairman David Adams, who will become executive chairman until “further notice”. The parent company of Bargain Booze and Wine Rack added that Hunter would remain with the company for a period of time to provide “transition support”.






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B&M brands Kylie Minogue legal claim “greedy” amid trademark battle

B&M is being sued by Australian singer Kylie Minogue after branding various items in its homeware range with the name “Kylie”. The discount retailer has been forced to defend its decision after the furnishings designer Ashley Wilde, who designs and makes “Kylie Minogue at Home”, issued a legal challenge alongside the pop star accusing it of deliberate imitation. Though B&M has since renamed the bed linen products “Camilla”, it is refusing to pay damages of £10,000 for the case to be dropped






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Conviviality mulls equity fundraise in update on £30m tax bill

Conviviality has confirmed that is undergoing a review of the business while holding “constructive” negotiations with lenders, as part of an update on the measures it is taking to handle its £30 million tax bill. Earlier this week, the company said that the bill due for payment to HMRC on March 29 had only been discovered on March 13 and had not been accounted for in its short-term cash flow projections. This prompted a suspension of Conviviality’s shares on the junior market and the cancellation of an £8 million dividend payment that was due to shareholders today.






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