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Tag: customers

One-third of millennials frustrated by late deliveries

Retailers who make fulfillment strategies an afterthought risk losing their customers.

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Bank branches departing high streets at “alarming rate”

Banks are closing down their high street branches at an “alarming rate” of almost 60 per month, according to new research.






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H&M officially launches discount brand Afound

H&M has officially opened the first store for Afound, its brand new discount fashion brand and ninth overall. The first Afound store is in Stockholm, with a second set to open in Malmö soon. Sales via Afound’s online Swedish marketplace have launched in parallel with the opening of the stores






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Study: 48% of shoppers ready for voice recognition security

Voice recognition for personal verification could be a tool for retailers looking to make customer service calls more positive experiences for their customers.






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Ultimate guide to payroll compliance

Running a business in the retail industry can be stressful enough just handling your customers, suppliers and accounts, before you’ve even got to your employees and HMRC.






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IoT to drive the connected retail market to $82.3B in 2025

The Internet of Things will eventually facilitate connectivity between retailers, their suppliers and their customers and the value of its components is expected to soar. 






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5 Minutes With James Klymowsky, Founder, Peddler

Congratulations the launch of Peddler! When I saw the site live for the first time, I felt so proud of my incredible team. They have all worked so hard to put all the pieces together and now it’s finally come to fruition, and I couldn’t have done it without them.






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5 Minutes With James Klymowsky, Founder, Peddler

Congratulations the launch of Peddler! When I saw the site live for the first time, I felt so proud of my incredible team. They have all worked so hard to put all the pieces together and now it’s finally come to fruition, and I couldn’t have done it without them.






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Waitrose ends “confusing” loyalty scheme while rolling out yoga classes

Waitrose has revealed plans to end its “pick your own offers” loyalty scheme by the end of the month due to complaints that it was too confusing. The offer is available to anyone who holds a myWaitrose card and allows customers to choose 10 items from a range of hundreds which will be discounted 20 per cent






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Conviviality sees profits drop amid interim results

Alcohol retail and wholesale giant Conviviality has posted falling profits amid its interim results, sending its share prices falling 12 per cent. In the 26 weeks to October 29, the Bargain Booze and Wine Rack owner saw total revenues climb 9.2 per cent to £836.3 million, while retail sales grew 10 per cent. Christmas retail sales were also positive, rising 12.3 per cent over the nine-week period to December 31.






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