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Tag: juniper

Chatbots to talk up $11B in cost savings by 2023

Retail will benefit the most from the customer service tool as e-commerce transactions via chatbots are expected to reach $112 billion in the next five years, according to Juniper research.

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2.1B consumers will use mobile payments by 2019

A new Juniper study estimates growth of 30% for mobile payments by next year as major players continue to jockey for market share.






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Retailers prepare for ‘the second coming of QR codes’

The technology is poised to grow, with 1.3 billion mobile QR code coupons redeemed last year and 5.3 billion expected by 2022, according to a new study from Juniper Research.






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Cashierless checkout transactions to explode to $78B

Systems that allow shoppers to bypass checkout lines are in limited use right now, but that will change by 2022, according to Juniper Research.






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