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This generation is most tolerant of poor customer service

Millennials are the most patient generation of all.

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9 inventory pain points (and how to solve them)

From stocking woes to issues with suppliers, here are the most common inventory problems in the retail industry and the best ways to address them.






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5 Minutes With Tom Glover, Managing Director, Peregrine

Tell me about the Peregrine story.






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5 Minutes With Simon Gresswell, Chief Operating Officer, Sanrio

Sanrio is available in the UK through its own ecommerce platform, but are there they any plans to open a dedicated bricks-and-mortar store here? Never say never, but no immediate plans






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Amazon Go opens to the public

The company has smoothed out glitches in the cashierless store as one of the most anticipated retail concepts in years finally goes live. 






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NRF: Strongest holiday since end of Great Recession

Low unemployment and confident consumers helped fuel one of the most robust holiday shopping seasons retailers have seen in years.






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15 stores to see while in NYC

Panels and meetings can be great, but a peek inside these concept locations may provide the most valuable takeaways from the NRF's Big Show.






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15 experiential stores to see while in NYC

Panels and meetings can be great, but a peek inside these concept locations may provide the most valuable takeaways from the NRF's Big Show.






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15 experiential stores to see while in NYC

Panels and meetings can be great, but a peek inside these concept locations may provide the most valuable takeaways from the NRF's Big Show.






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Amazon, Ralph Lauren, Gap show healthy overseas growth

Not surprisingly, the online giant has been the most popular U.S. website with international consumers this holiday season, according to a new report






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