63% of customers experience delayed online orders, while nearly three quarters had to chase a retailer on the whereabouts of their parcel 87% of consumers would trust a brand more if they had communicated the status of the delivery more effectively London, 18th January 2023: 73% of consumers think more parcels are going missing since the cost-of-living crisis, with the UK potentially seeing a porch poacher phenomenon. That’s according to new data from Delivery Experience…
Source: RealWire
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